Organic Online
Policies and Frequently Asked Questions
Delivery
& handling
All orders are shipped by international courier parcel delivery service. Please
contact us directly for details.
Email confirmation
and order tracking
Once your order is confirmed, you'll receive an email with shipment
details. Please use this information to check the status of your order
with Organic Online.
Returning
and exchanging products
All sales are final. We do not reacquire, or resell any product that
has been in the prior possession of any other party, including individuals, retailers,
wholesalers, or distributors. This establishes our commitment to protecting the health of
the individual end user. These policies ensure that the highest product quality and
safety is maintained. Preventing
product tampering is a priority in eliminating high liability costs.
Who pays for the return
charges?
No return charges will be applicable if we are at fault for
the return. For example, the wrong item(s) were sent (we will verify this by checking your
original order) or if the items arrived broken or damaged.
Price
Prices quoted are in United States Dollars and subject to changes without
prior notification.
Terms of payment
We accept payment via Paypal, Western Union Funds Transfer or Bank
Transfers.
FREQUENTLY ASKED
QUESTIONS (FAQs)
Do you
ship internationally?
Yes, we do. This is subject to the availability of
courier or traceable parcel services to the destination country.
How much
delivery charges will I pay?
Please see our Delivery Charges
section.
How do I
return or exchange items?
Please see our Returning & Exchanging
Products section.
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